Anti-Spam Policy

At Telca, we are committed to delivering high-integrity communications and maintaining trust in our messaging platform. Telca takes a strict stance against SMS spam, mobile spam, and unsolicited text messaging. Our systems are designed to prevent unwanted texts and preserve the user experience.

Our Policy

Telca’s messaging platform supports only verified opt-in subscriptions. We ensure that all recipients have expressly consented to receive messages, and we make it easy for them to opt out at any time. Recipients may unsubscribe by replying to any message with the keywords “STOP,” “REMOVE,” “OPT OUT,” or “CANCEL,” or by contacting [email protected]. Message opt-out requests are honored promptly and permanently.

Definition of Spam

Telca defines spam as any unsolicited or unauthorized message sent without explicit consent. This includes:

• Messages sent to users without prior opt-in consent
• Use of purchased or third-party lists without verified authorization
• Communications unrelated to the original subject for which a user subscribed

We prohibit all forms of message abuse and strictly enforce this policy.

Telca Anti-Spam Policy

Telca follows an ANTI-SPAM policy for all of its communications protocols. We do not condone the use of Telca’s platform to send:

• Unsolicited text messages
• Unapproved alerts or notifications
• Any messages to individuals who have not explicitly opted in

If you receive unwanted messages, please report the incident by providing the message content, sender ID (if known), your mobile number, and the date/time the message was received. Reports may be submitted to [email protected]. Telca will promptly investigate all valid complaints, and the identity of complainants will remain confidential.

Enforcement and Compliance

As part of our Terms of Use, all Clients must agree to send messages only to opt-in users and to respect opt-out requests. Telca maintains:

• An opt-out system to prevent repeat messaging
• A Global Block List to protect consumers
• Detailed message tracking tools to ensure accountability

Violations of our Anti-Spam Policy may result in:

• Warnings
• Temporary suspension
• Permanent account termination

These actions are taken at Telca’s discretion, based on the severity and recurrence of the issue.

Reporting Spam or Abuse

If you wish to unsubscribe from any Telca-powered list, you may:

• Reply to the message with “STOP,” “REMOVE,” “UNSUBSCRIBE,” or “CANCEL”
• Email us at [email protected]
• Text “STOP” to the originating short code

To report abuse, include your mobile number, the message content, and the date/time received. We will take steps to ensure the sender is restricted from contacting you again.

Commitment to Compliance

Telca is a 100% opt-in service. We fully comply with applicable anti-spam and data privacy laws, including the Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act, and the California Consumer Privacy Act (CCPA). Our clients are expected to uphold the same standards.

Message and data rates may apply in the US and Canada. To unsubscribe from a Telca list, simply text “STOP” to the originating short code or contact Support.

Telca does not sell phone number lists nor access our clients' contact lists.